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Treasury Seeks Solutions for VAT in the Ride-Hailing Industry

Published by Prerana
Published Date: May 3, 2024

The UK Treasury has made a significant decision that has the potential to transform the ride-hailing industry. They have initiated a consultation to address the complex challenges related to Value Added Tax (VAT) faced by companies like Uber and Bolt. This comes after a crucial legal ruling in 2023 that raised questions about the VAT liabilities of these ride-hailing giants.

The said ruling may not have been directly related to tax law, but it has far-reaching implications for VAT charges on passenger fares booked through ride-hailing apps. The consultation process is expected to help the government devise a comprehensive tax policy that is fair and just for all parties involved.

How Can this Consultation Make Possible Changes to VAT Rates of Ride-Hailing Apps?

The Treasury has started an initial consultation period of four months regarding the VAT rates of ride-hailing vehicles or Private Hire Vehicle Operators (PHVOs) such as Uber and Bolt. Currently, these ride-hailing apps do not amend any VAT rates for their passengers. HMRC accepts the PHVOs classification of themselves as agents or intermediaries, prompting them not to add any extra VAT rates on their passengers.

VAT rates might apply on ride-hailing apps.

Following a recent legal ruling, VAT-registered private hire vehicle operators are now required to apply VAT to all passenger fares. This has caused a reassessment of the previous approach, which did not apply VAT to these fares. As a result, the already high rates of ride services are likely to increase, affecting the profit margins of these companies. This shift in VAT liability has caused a heated debate among policymakers and within the industry. As a response, the Treasury has decided to seek public input on potential solutions.

What Are the Options for this VAT Reform?

The Treasury is currently considering various options for reforming the VAT treatment in the ride-hailing apps. One of these options is to allow ride-hailing companies to act as agents for tax purposes while also providing services to passengers as principals. This approach aims to balance both passenger safety benefits and consumer protections while also avoiding the need for VAT on all passenger fares.

Another proposal is to implement a reduced VAT rate of 5%. While this could benefit consumers, it may lead to challenges in terms of tax revenue loss unless accompanied by measures that address VAT paid on drivers' agency fees. To address these challenges, the Treasury is considering the creation of a new margin scheme that is tailored for the private hire vehicle sector.

This scheme would allow ride-hailing companies to account for VAT based on the margin between passenger fares and drivers' commission fees, effectively reducing the VAT burden. In a similar instance, HMRC pursued Uber with a VAT bill of £386 million in 2023.


The Treasury is seeking feedback on VAT in the ride-hailing industry, which is a positive step towards addressing the challenges faced by companies such as Uber and Bolt. The consultation process provides an excellent opportunity for stakeholders to share their insights and perspectives, which will help shape the taxation policies for this rapidly evolving sector.

The Treasury is considering various options, including VAT rate reforms and the introduction of new margin schemes. As the consultation period progresses, we are all eagerly waiting to see how the Treasury will navigate these complexities and lead the way towards a more equitable and sustainable tax regime in the ride-hailing industry.

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